Refund Policy
A legal disclaimer
Effective Date: 04 September 2025
At Swift Haven Property Group, we value your business and are committed to transparency and fairness. Please review our refund policy carefully before making any purchases, submitting property information, or entering into any service agreements with us.
Services and Consulting Fees
All fees paid for services such as real estate consulting, deal sourcing, contract preparation, or other professional services are non-refundable unless otherwise stated in a written agreement.
Once a service has been initiated or delivered in part or in full, no refunds will be issued.
Digital Products or Content
If you purchase access to digital materials (such as training programs, deal lists, or templates), these sales are final. Due to the nature of digital products, we do not offer refunds once the content has been accessed or downloaded.
If you experience technical issues, please contact us within 3 business days of your purchase so we can assist you.
Property Deposits and Earnest Money
Any deposits made toward the purchase of a property, including earnest money, are typically non-refundable unless otherwise stated in the purchase agreement or contract. Please review your specific contract for terms related to cancellation and refund eligibility.
Exceptional Circumstances
We may consider refund requests on a case-by-case basis in the event of:
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Duplicate charges
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Accidental transactions
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Non-delivery of services due to our error
To request a refund under these circumstances, please contact us within 7 days of the transaction with your full name, contact information, proof of payment, and a description of the issue.
Approval of any refund is at the sole discretion of [Your Business Name].
Chargebacks
Initiating a chargeback or payment dispute without first contacting us may result in account termination and loss of access to services or materials. We encourage you to reach out to us first so we can resolve any issues directly.
Contact Us
If you have any questions about this Refund Policy or need assistance, please reach out to:
Email: swifthavenpropertygroup@gmail.com
Phone: 805-696-6116